Patients receive 24/7 physician coverage with remote monitoring, an emergency call button, and daily visits from DispatchHealthвЂ™s medical team, including bedside nursing.вЂќ Humana members who meet the clinical admission criteria will have access to an on-call dedicated DispatchHealth medical team, which includes an internal medicine trained physician with ER experience, and a physician assistant or nurse practitioner. Some members вЂ“ especially older adults with multiple chronic conditions вЂ“ are seeking care at home to reduce their chance of exposure to the virus. The press release went on to note that, вЂњSince the COVID-19 pandemic began, Humana has seen a substantial increase in demand for in-home care. вЂњHumana and DispatchHealth are focused on improving the overall home care experience and health outcomes by allowing individuals to remain at home while also empowering the medical team to identify and address patient needs, including social determinants of health.вЂќ вЂњThe agreement enhances HumanaвЂ™s holistic approach to patient care and empowers clinicians to go beyond traditional clinical treatment,вЂќ said Susan Diamond, President of HumanaвЂ™s Home Business, in a statement contained in the press release. The Dispatch-Humana agreement is believed to be the countryвЂ™s first program to provide hospital-level care involving a national payer.вЂќ The press release referenced the following statistics: that, according to the Centers for Disease Control and Prevention (CDC), 56 percent of adults aged 65 and above have two or more chronic conditions and that 63 percent of U.S. Centers for Medicare & Medicaid Services announced a waiver program to allow qualified health care providers to offer acute, hospital-level care in the home.

The agreement will provide members living with multiple chronic conditions вЂ“ such as cellulitis, kidney and urinary tract infections, chronic obstructive pulmonary disease, heart failure and many others вЂ“ an opportunity to be treated safely at home and thereby avoid hospital visits.

In a press release posted to HumanaвЂ™s website on Monday, the company announced that вЂњThese services will be available in Denver, Colo., and Tacoma, Wash., with expansion to additional markets in Texas, Arizona and Nevada planned for later this year. 1 announced that it was partnering with the Denver-based DispatchHealth, an in-home medical care company, to provide an advanced level of care in membersвЂ™ homes.

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